Reservations
Call
343-1721 Ext. 3
8:00 a.m. - 5:00 p.m.
Monday through Sunday.


 
SERVICE AVAILABILITY
5:45 a.m.
to 8:45 p.m. Monday - Saturday
Last pickup time scheduled is 8:15 p.m.

Service is not provided for the STAR Program on New Years Day, Memorial Day, July Fourth, Labor Day, Thanksgiving Day, and Christmas Day.



 


Reservations
Call
343-1721 Ext. 4
8:00 a.m. - 5:00 p.m.
Monday through Sunday.

  SERVICE AVAILABILITY
7:00 a.m.
to 6:00 p.m. Monday - Friday
Last pickup time scheduled is 5:30 p.m

Service is not provided for the CORTRAN Program on New Years Day, Good Friday, Memorial Day, July Fourth, Labor Day, Thanksgiving Day and the following Friday, Christmas Eve and Christmas Day.



 

 

Exact Fare Is Required.
Drivers Do Not Carry Cash Or Change

STAR :  One way fare is $3.00. Tickets or monthly passes can be purchased in advance by calling (540) 982-2222 for passengers who find this more convenient than carrying cash.
   
CORTRAN: One way fare is $4.00. Tickets can be purchased in advance by calling the Roanoke County Treasurer at (540) 772-2056 for passengers who find this more convenient than carrying cash.



 


 

   

Click here to view the Title VI Notice

Click here to view our Title VI Plan & Procedures

  • All service is Origin to Destination

  • Demand response reservations must be made by phone at least one day in advance of requested service between the hours of 8:00 a.m. and 5:00 p.m.

  • Notice of cancellation should be as soon as possible, but no later than one hour before pick-up time.

  • Please be courteous and respect your fellow passengers

  • Shirts and shoes are required

  • Smoking, eating, drinking, littering, or the consumption of alcoholic beverages is not permitted.

  • Pets are not permitted unless used as a service animal and it must be on a leash.

  • Passengers must remain seated with seat belts fastened while the bus is in motion.

  • RADAR has the authority to refuse service to, or suspend from service, anyone who is unwilling to obey the above policies.



 

 

BAD WEATHER
The CORTRAN program will not be in service if the Roanoke County Schools are closed. if you still have questions please call RADAR's Dispatch office at (540) 343-1721 Ext. 4.

When Valley Metro operates on snow routes the Star service is not provided.

If either service is closed for any other reasons, announcements are made on local radio and TV stations.



 

 

HOW TO QUALIFY FOR RADAR SERVICES



STAR

You must contact Valley Metro if you live in the City of Roanoke, Vinton, or Salem. Call (540) 982-2222 and request an application for the STAR program to be mailed to you. You need to fill out the application completely and send back to Valley Metro for approval. The approval process generally takes about two weeks.
 
 

CORTRAN
You must be a Roanoke County resident and be Certified by the County of Roanoke as a senior citizen (60 years or older) or as ADA Paratransit Eligible prior to arranging service. Application forms are available at the Roanoke County Administration Center located at 5204 Bernard Drive, Roanoke, or one can be mailed to you by calling (540) 776-7271 during their regular business hours 8:00 a.m. to 5:00 p.m. Monday through Friday.



 
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